People message you where they already are. Tuxon connects those channels to one inbox and one AI agent, so a WhatsApp question and an Instagram question do not need two different tools.
A chat window on your site, added with one line of code. This is the only channel that is always available — including on the free plan — and it needs no third-party approval to start.
Two-way messaging through the WhatsApp Business Platform, with automated answers and message templates for broadcasts. Voice notes customers send are transcribed and answered, so a spoken question gets a written reply.
Two rules come from Meta rather than from us: you can reply freely within 24 hours of a customer's last message, and outside that window you must use an approved template. A verified business number is required, and Meta charges per message.
Two-way Instagram Direct messaging with the same automated answers.
Two-way Messenger chat for your Page, with the same automated answers.
Two-way Telegram messaging with the same automated answers.
Send and receive SMS, including broadcast campaigns. SMS carries legal requirements — you need documented opt-in from recipients and you must honour opt-out. See the SMS opt-in and SMS terms pages for how consent is recorded here.
Email campaigns built in an editor with AI assistance, with scheduled sending. You send from your own verified domain.
| Channel | Free | Growth | Business |
|---|---|---|---|
| Website widget | Yes | Yes | Yes |
| — | Yes | Yes | |
| — | Yes | Yes | |
| Facebook Messenger | — | Yes | Yes |
| Telegram | — | Yes | Yes |
| SMS | — | Yes | Yes |
| Email campaigns | — | Yes | Yes |
So you do not have to ask: there is no TikTok, Viber, WeChat or LINE integration, and no telephone calling of any kind — inbound or outbound. Voice notes are transcribed and answered, but those are messages, not calls.
The free plan covers it. Add WhatsApp and the rest when you need them.